🔒 CCS Privacy Policy
Data Protection & Privacy Framework
Last Updated: 2384.06.19 (Galactic Standard Calendar)
PRIVACY COMMITMENT: CCS is committed to protecting your personal information and maintaining transparency about our data collection and usage practices.
Information We Collect
Account Information:
- Email address (for account access and notifications)
- Username and password (encrypted and secured)
- Account preferences and settings
- Order history and transaction records
- Delivery location information
Technical Information:
- Browser type and version
- IP address and general location
- Session data and cookies (essential functions only)
- Website usage patterns (for service improvement)
- Error logs and technical diagnostics
Data Minimization: We only collect information that is necessary for providing our services, processing orders, and maintaining account security.
How We Use Your Information
Primary Uses:
- Service Delivery: Processing orders, managing deliveries, and providing customer support
- Account Management: Creating and maintaining user accounts, authentication, and security
- Communication: Sending order confirmations, status updates, and essential service notifications
- Security: Protecting against fraud, unauthorized access, and system abuse
- Service Improvement: Analyzing usage patterns to enhance website functionality and user experience
Email Communications
We only send emails for order confirmations, account verification, password resets, and critical service updates. We do not send marketing emails or newsletters unless explicitly requested.
Information Sharing & Disclosure
Our Commitment
We do not sell, rent, or share your personal information with third parties for marketing purposes.
Limited Disclosure Scenarios:
- Service Providers: Trusted technical partners who help operate our website and process payments (under strict confidentiality agreements)
- Legal Requirements: When required by law, court order, or to protect legal rights and safety
- Business Transfer: In the event of a merger or acquisition (users will be notified of any changes)
- Security Incidents: To investigate fraud, abuse, or security threats
Third-Party Services: Our website may contain links to external sites. We are not responsible for the privacy practices of other websites.
Data Security & Protection
Security Measures:
- Encryption: All sensitive data is encrypted in transit (TLS) and at rest
- Password Security: Passwords are hashed using industry-standard algorithms
- Access Controls: Strict access limitations and authentication requirements
- Regular Updates: Security patches and system updates are applied promptly
- Monitoring: Continuous monitoring for security threats and suspicious activity
- Data Backup: Secure backup procedures with encrypted storage
Incident Response: In the event of a data breach, we will notify affected users promptly and take immediate steps to secure systems and protect user data.
Your Privacy Rights
You Have the Right To:
- Access: Request a copy of your personal data
- Correction: Update inaccurate or incomplete information
- Deletion: Request deletion of your personal data
- Portability: Receive your data in a portable format
- Opt-out: Unsubscribe from non-essential communications
- Restriction: Limit how we process your data
- Object: Object to certain types of data processing
- Complaint: File complaints with data protection authorities
Exercise Your Rights
To exercise any of these rights, please contact our privacy team through the customer service portal. We will respond to all requests within 30 days.
Data Retention & Cookies
Data Retention:
- Account data: Retained while account is active
- Order history: Retained for service and tax purposes
- Technical logs: Automatically purged after 90 days
- Inactive accounts: Data deleted after 2 years of inactivity
Cookie Usage:
- Essential cookies for website functionality
- Session cookies for user authentication
- Security cookies for fraud prevention
- No tracking or advertising cookies
Entertainment Context & Compliance
Service Context
While this service employs Space Engineers themed roleplay elements for entertainment purposes, all data protection practices are implemented according to real-world privacy and security standards.
Compliance Framework:
- Industry-standard encryption and security protocols
- Regular security audits and vulnerability assessments
- Staff training on data protection and privacy best practices
- Compliance with applicable data protection regulations
- Transparent privacy practices and user rights protection
Contact Information
For privacy-related questions, concerns, or to exercise your rights, please contact our privacy team through the customer service portal or email our data protection officer.